Frequently Asked Questions


Note: If you have questions that are not addressed on this page, please submit them via our "Contact Us" page!

Here's a fun comic to illustrate how you can use TRT as a seller and buyer:

The item will appear on your “My Purchases” page. Once the seller of your item confirms the purchase, the transaction will begin, and you can reach out to the seller either through email or the in-site messaging system. Happy buying!

Now you wait! Until your request item's expiration date, the item will be displayed on the request gallery page. Sellers are encouraged to browse through requests before purchasing an item. If someone sees your request and thinks their item may be interesting to you, they should reach out to you via the in-site messaging system. Happy buying!

Now you wait! Until your item's expiration date, the item will be displayed on the image gallery page. If an interested buyer initiates a purchase, you will recieve both an email and an in-site notification to confirm this purchase and begin your transaction. If you didn't before, you are also encouraged to check out the requests page and see if your item could fulfill any of the requests. Happy selling!

A frozen item on the gallery page is currently in the process of being purchased by another buyer. If this transaction doesn’t go through, the item will be reinstated on the image gallery as a purchasable item. Check back in a couple of days to see if the item is up for sale!

Navigate to the “My Items” page. As long as your item is not currently involved in a transaction, there will be an option to edit information about any of your items.

All textbook sales occur on a different site, called rebook. rebook is a marketplace specifically curated for textbooks. Since the majority of books sold and requested are textbooks, the "books" category was removed from TigerReTail to encourage sellers and buyers to use rebook and ensure that textbook sales are centralized on one platform, making it easier for everyone to sell and search for textbooks. Non-textbook book sales and requests fall under the "other" category.